Connect with our international team of nursing educators and support specialists for assistance with NCLEX, NCK, FQE preparation, institutional partnerships, or technical queries.
General Inquiries: hello@kenurse.online
Technical Support: support@kenurse.online
Institutional Partnerships: partnerships@kenurse.online
Average response time: 12-24 hours
North America (NCLEX): support-na@kenurse.online
East Africa (NCK): support-africa@kenurse.online
Europe (FQE): support-europe@kenurse.online
Language support available in English and French
Live Chat: Available via platform dashboard
Help Center: help.kenurse.online
Knowledge Base: 500+ articles & tutorials
Community forum access included with all plans
We typically respond to all inquiries within 12-24 hours during business days. Urgent technical issues are prioritized and usually addressed within 4-6 hours during support hours.
Yes, we provide comprehensive institutional packages for nursing schools, universities, and training centers worldwide. These include bulk licensing, custom content, and dedicated account management.
Absolutely. Our European support team provides assistance in French for FQE-related inquiries. We also have French-language resources and content for French-speaking nursing students.
We offer a 30-day money-back guarantee for all individual subscriptions. Institutional contracts have specific terms outlined in the licensing agreement. Contact our billing team for assistance.
Yes, our nursing educators can provide guidance on specific content areas. For detailed tutoring, we recommend our premium coaching packages available through the platform.
Yes, we provide free demo access for educational institutions considering our platform. Contact our partnerships team to schedule a personalized demo and discuss your specific needs.
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